Refund policy

All Sales Are Final

Due to the nature of our products, all sales are final. We currently do not accept returns, exchanges, or store credit once an order has shipped. 

Damages and Order Issues

Please inspect your order upon reception. If your item is defective, damaged, or if you received the wrong item, please contact us immediately at dropflamestudio@gmail.com with your order number and photos of the issue so we can evaluate the situation and make it right.